What constitutes great customer service?
Do you like it when a salesperson gives you eye contact? Smiles? Offers to walk with you to a particular section of the store to help you find something?
Is it me or is this a dying art?
I get the distinct impression when I walk into some places of business that I am interrupting their work day rather than being a customer who actually supports their job by giving them my business. I suppose the best thing I can do is to be that person with great customer service wherever I am. And then I got to thinking...
In our homes, what would happen if we started treating our family members with 'great customer service'?
Just a thought.